Promptly report your loss to us by calling 1-866-430-0902. Our representatives can assist you with a claim 24 hours a day, 365 days a year.
Have your North Light Specialty Insurance Company policy number and policy holder information available when you call.
Please provide all phone numbers, including temporary ones, where we can reach you during the claims process.
Be prepared to fax or submit documentation to your local claims office.
If your damaged property requires immediate attention, consider making temporary repairs to prevent further loss. This may involve hiring a qualified professional to assist you. North Light Specialty's homeowner policy has a reimbursement provision for reasonable and necessary temporary repair costs (up to a specified limit) that you incur while trying to protect your covered property from additional damage resulting from a covered loss. So please be sure to save these receipts for consideration of reimbursement.
Be available for a claim adjuster to inspect your damaged property.
Keep and provide detailed receipts, photographs, household goods and appliance manuals and videos of the damaged property.
Complete a room-by-room inventory of both the damage to your residence or other dwelling and its contents.

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