Claims submitted by North Light Specialty Insurance Company customers are processed, managed and reviewed by Allstate through the Allstate Claims Organization.
Should you need to file a claim, please contact us as soon as possible to report your loss to us by calling 1-866-430-0902. Our representatives can assist you with your claim 24 hours a day, 365 days a year.
Remember These Steps When Filing a Claim
We'd like to take this opportunity to remind you of your responsibilities when submitting a property claim. By following the directions below, you can help us expedite the processing of a claim.
Catastrophe Claims
- Promptly report your loss to us by calling 1-866-430-0902. Our representatives can assist you with a claim 24 hours a day, 365 days a year.
- Have your North Light Specialty Insurance Company policy number and policy holder information available when you call.
- Please provide all phone numbers, including temporary ones, where we can reach you during the claims process.
- Be prepared to fax or submit documentation to your local claims office.
- If your damaged property requires immediate attention, consider making temporary repairs to prevent further loss. This may involve hiring a qualified professional to assist you. North Light Specialty's homeowner policy has a reimbursement provision for reasonable and necessary temporary repair costs (up to a specified limit) that you incur while trying to protect your covered property from additional damage resulting from a covered loss. So please be sure to save these receipts for consideration of reimbursement.
- Be available for a claim adjuster to inspect your damaged property.
- Keep and provide detailed receipts, photographs, household goods and appliance manuals and videos of the damaged property.
- Complete a room-by-room inventory of both the damage to your residence or other dwelling and its contents.
Non-Catastrophe Claims
- Promptly report your loss to us by calling 1-866-430-0902. We can assist you with a claim 24 hours a day, 365 days a year.
- Please have your North Light Specialty Insurance Company policy number and policy holder information available when you call.
- If your damaged property requires immediate attention, consider making temporary repairs to prevent further loss. This may involve hiring a qualified professional to assist you. North Light Specialty's homeowner policy has a reimbursement provision for reasonable and necessary temporary repair costs (up to a specified limit) that you incur while trying to protect your covered property from additional damage resulting from a covered loss. So please be sure to save these receipts for consideration of reimbursement.
- Be available for a claim adjuster to inspect the damaged property.
- Keep and provide any detailed receipts, photographs, product manuals, videos of the damaged property.
- Report the loss immediately to the police when it is the result of a theft or vandalism.
- Complete a room-by-room inventory of both the damage to your residence (or dwelling) and its contents.